Welcome to the Evopos Business Help Centre


Getting Started

Here you can find your one stop guide to getting started with Evopos.

Using Evopos

Creating sales, managing inventory, purchase ordering, creating and managing jobs.


Connect and link Evopos with other powerful platforms.


Find the answers to the most popular questions regarding Evopos.

Accountants & Bookkeepers

Find everything you need to know about Evopos Accounting.

Evopos Updates

Keep up to date with the latest changes happening within Evopos.


Contact Us

Support, training or advice is available by phone, email or on-site from your local Evopos specialist or one of our main support centres:

Evopos LTD (UK & Europe)

Peartree Business Centre

Cobham Road, Ferndown

Dorset, BH5 2HG, UK

Tel: +44 (0)1202 795900


Evopos PTY LTD (Australia & Rest of world)

PO BOX 826

Gold Coast

Queensland, 4213, Australia

Tel: +61 (0)7 55303101


Remote Access

If you would like us to Train or Support you by sharing computer screens, please click Remote Access

We pride ourselves on our customer support. Please do not hesitate to contact one of our support centres for any advice or assistance.

Visit our Old Help

Old Help


Recently Updated Articles

  • 10 May 2019

    Overview Contact communication preferences allow you to customise and set communication preferences for each contact, these preferences can be used for consent to contact the customer and to categorise marketing preferences. S...

  • 09 May 2019

    Overview Electronic Parts Catalogues (often called EPCs or Electronic Fiche) are applications where you can look up a Part Number from an exploded parts diagram. EVOPOS can integrate with many suppliers EPCs.  Please contact Cust...

  • 09 May 2019

    Overview There are legal restrictions on changing an invoice once it has been finalised. We only allow direct editing of a finalised invoice that would not effect financial integrity.  EVOPOS can alternatively create an Estimate or...

  • 09 May 2019

    Overview ‘Close Batch’ is like the Z function on a Cash Register, it groups the sales and payments since the last Batch was closed so we can balance it against the money taken within a specified period. Each batch has a unique Bat...

  • 09 May 2019

    Overview The sales transaction screen is used for quoting, ordering and invoicing, this gives a consistent interface and allows the user to easily convert quotes and orders into an invoice. It is also used for booking items to a j...

  • 09 May 2019

    Overview Customer orders are for items that are specifically ordered for the customer through an invoice, sales order or job card. You are able to customer order items from your stock file, price file or manually enter the details....

  • 02 May 2019

    Yamaha Price Books The latest Yamaha price files can be downloaded from the Yamaha DealerNet web site. EVOPOS will import the Yamaha YDC fixed length files, the same as YPIC. Importing: Navigate to Items\Price Books Select ...

  • 18 Apr 2019

    To reconcile our in hand payments in Xero we need to create a transaction between our bank account and the appropriate asset account, this will move the money from your in hand asset account into your bank account, you will have an asse...

  • 14 Apr 2019

    Evopos has two main Sales Import options: Import Sales - Separate CSV file(s) - Normally used for importing sales from other systems  Import Sales - Combined file - This is a more sophisticated system (often used for transferring sal...

  • 05 Apr 2019

    About MTD for VAT VAT Returns that cover transactions created since April 1st 2019 must be uploaded directly to the new government MTD (Making Tax Digital) service. The MTD system is obligatory for most UK VAT Registered businesses...